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Upcoming Releases
2014 Panini Certified Football Hobby Box
Sep 3 2014

Returns and Exchanges

Trading Card Boxes and Cases and Autographed Memorabilia:

Due to the volatile market on trading card unopened boxes and cases and to protect the authenticity of all autographed memorabilia, all sales of trading cards and autographed memorabilia are final.

Apparel:

Clothing and other apparel returns are accepted provided that we are notified within 48 hours of receipt. The buyer is responsible for the return shipping to Steel City Collectibles.

Damaged Packages:

If packages are received damaged we should be notified immediately so that we can have the package returned to us and a new package issued. Do not open the carton to inspect if you feel damage has occurred. Please contact us first. Individual boxes inside the case cartons can not be opened and once opened we can not accept them for return. In the event of damaged cards inside a carton due to manufacturer production error, we will contact the manufacturer on your behalf and have the cards replaced for you. Please note that the manufacturer replacement guarantee only lasts one year from product release date.

Manufacturer Information:

Insertion ratios are on average across an entire product production run and are not always guaranteed. Any issues regarding content or quality should be directed to the manufacturer. Some information is provided below:

Topps:

Email: support@topps.com

Phone: (800)-489-9149

 

The Upper Deck Company:

Address: 2251 Rutherford Road Carlsbad, CA 92008

Phone: 1-800-873-7332

Email: QA@upperdeck.com

 

Panini America, Inc:

Address: Panini America, Inc. 5325 FAA Blvd. Suite 100 Irving, TX 75061

Phone: (817)-662-5203

 

In The Game:

Canada Address:  In The Game, Inc. 9200 Weston Road P.O. Box 92066 Vaughan, ON L4H 3J3

United States Address: In The Game, Inc. 2421 Hyde Park Blvd. Niagra Falls, NY 14305

Email: info@itgtradingcards.com

 

Press Pass Inc.

Phone: 704-942-3060 or 800-618-0683

Address: Press Pass Inc. Attn: Customer Service 9805 Northcross Center Ct. Suite H Huntersville, NC 28078

Have a question? Give us a call: 1-800-752-7995