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Returns and exchanges
Trading Card Boxes & Cases
Due to the volatile trading card and memorabilia market, all sales of trading cards and autographed memorabilia are final. However, in some cases we may accept returns on the day that the package is received as long as the merchandise is still factory sealed and in it's original condition. If you are unhappy with your purchase, please contact customer service at 1-800-752-7995.
To ensure the value and integrity of our autographed items, all memorabilia sales are final. All memorabilia purchased from Steel City Collectibles comes with an SCC COA or a COA from a recognized leader of authentication in the sports memorabilia industry.
Clothing an other apparel returns are accepted provided that we are notified within 48 hours of receipt. The buyer is responsible for the return shipping to Steel City Collectibles.
If packages are received damaged we should be notified immediately so that we can have that package returned to us and a new package issued. Do not open the carton to inspect if you feel damage has occurred. Please contact us first. Individual boxes inside the case cartons cannot be opened and once opened we cannot accept them for return. In the event of damaged cards inside a carton due to a manufacturer production error, we will contact the manufacturer on your behalf and have the cards replaced for you. Please note that the manufacturer replacement guarantee only lasts one year for the product release date.