Due to the volatile nature of the trading card market and rapid fluctuations in prices, all trading card sales are final. We may consider exceptions for returns if the return request is made on the same day of package delivery. All items that are returned must have their factory seal intact and be in their original condition.
If you are unhappy with your purchase, please contact us immediately so we can help rectify the situation. Returns that are not due to an error on the part of Steel City Collectibles may be subject to a 10% restocking fee.
To ensure the value and integrity of our autographed items, all memorabilia sales are final. All of our autographed items are certified by recognized leaders in sports memorabilia and autograph authentication.
Clothing, novelty, and trading card supply returns are accepted if we are notified within 48 hours of receipt. In these instances, the buyer is responsible for return shipping costs to Steel City Collectibles. We reserve the right to subject any items in the above categories to the same return policy as trading cards or memorabilia.
Please notify us immediately if your package is damaged upon receipt. We will have the damaged package returned to us at no cost to you. A replacement will be issued, provided we have available inventory.
Please do not open the carton to inspect the contents if you suspect that damage has been done to the items inside. We cannot accept a return due to damage if the item has been opened, even if the damage was incurred during transit.
Steel City Collectibles is not responsible for manufacturer or production errors. This includes cards damaged during production as well as a lower-than-stated number of inserts or hits. These issues will need to be brought to the attention of the product's manufacturer instead. We will provide you with contact information for the appropriate manufacturer to help resolve your issue.
Manufacturer replacement is typically only valid for one full calendar year after a product's release date. In most situations, the manufacturer will do their best to provide you with a fair resolution.
Want a coupon code?
Sign up for our emails and texts to receive a coupon code good towards your next order!